qrpay88 Privacy Policy
qrpay88 takes our responsibility to protect your personal information seriously. This document clearly explains how we collect, use, store and disclose your data as part of our platform services.
Our Commitment
Why Your Privacy Matters
Your trust is the foundation of the relationship between qrpay88 and every player. We apply strict data protection standards across every aspect of our operations.
Personal Data Security
Your personal information is stored on servers protected with industry-level encryption. We limit access to your data only to staff who need it to carry out their duties.
Full SSL Encryption
Every transaction and login session at qrpay88 is protected by 256-bit SSL encryption technology. Data transmitted between your device and our servers cannot be intercepted by any third party.
No Data Sales
qrpay88 has never sold, rented or traded your personal information to any third party for marketing purposes. Your data remains entirely yours.
Full Account Control
You have the right to access, update and request deletion of your personal information at any time through your account settings or by contacting our 24/7 support team.
Transaction Security
All deposit and withdrawal activity through Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency is processed with additional verification layers to keep your funds secure.
24/7 Privacy Support
If you have any questions or concerns about your data privacy, our support team is available 24/7 via live chat and email in Malay and English.
Full Policy
Privacy Policy Provisions
Please read this entire policy carefully. By using the qrpay88 platform, you agree to the terms stated below.
⚑ Update Notice: This Privacy Policy was updated on 1 January 2026 and takes effect immediately. Significant changes will be communicated via your registered email or in-platform notification.
1. Information We Collect
qrpay88 collects your personal information when you register an account, use our services or interact with our online platform. Data collection is carried out transparently and only for the purposes stated in this policy.
Categories of information collected include:
- Identity information — full name, date of birth, identity card number (MyKad) and nationality for account verification
- Contact information — email address, mobile phone number and mailing address
- Financial information — bank account numbers, e-wallet details and cryptocurrency wallet information used for deposits and withdrawals
- Technical information — IP address, device type, browser version, session data and cookies
- Usage information — game records, transaction history, betting habits and game preferences
- Communication information — correspondence with the customer support team via live chat or email
We do not collect credit card or debit card information directly. All payments are processed through licensed and trusted payment service providers.
2. Purpose of Using Information
Personal information collected by qrpay88 is used solely for legitimate purposes related to the operation of our platform. We ensure every use of data has a solid legal basis.
Your information is used for the following purposes:
- Creating and managing your user account on the qrpay88 platform
- Processing deposits and withdrawals securely and accurately
- Conducting Know Your Customer (KYC) checks to meet international licensing requirements
- Preventing fraud, money laundering and suspicious activity
- Providing effective and responsive customer support
- Sending information about promotions, bonuses and platform updates — subject to your communication preferences
- Improving the user experience through behaviour analysis and feedback
- Complying with legal obligations and relevant regulatory requirements
3. Legal Basis for Data Processing
Processing of your personal information by qrpay88 relies on different legal bases depending on the type of processing carried out. We operate under international licensing and comply with recognised data protection frameworks.
The legal bases we rely on include:
- Consent: When you register an account and agree to this policy, you give clear consent for the processing of your information for specific purposes
- Contract performance: Processing required to provide the services you request, including account management and financial transactions
- Legitimate interests: Processing required for legitimate business interests, such as fraud prevention and platform security
- Legal obligations: Processing required to comply with applicable regulatory and legal requirements
4. Disclosure to Third Parties
qrpay88 does not disclose your personal information to third parties except in the circumstances set out in this policy. Every disclosure is made with care and for a solid reason.
We may share your information with:
- Approved payment service providers to process your financial transactions securely
- Game software providers that work with qrpay88 for the purpose of fair game verification
- Regulatory authorities or law enforcement when required by law
- Authorised third-party fraud prevention and identity verification services
All third parties with whom we share data are bound by strict confidentiality agreements and are required to process your information to the same data protection standard we apply.
5. Data Retention Period
qrpay88 retains your personal information for as long as necessary to fulfil the purpose of collection, or as required by law and licensing requirements.
Generally, active account records are kept for the duration your account is active and for a period after account closure for regulatory purposes. Financial transaction records are kept for the period set by the relevant financial authorities. When the retention period ends, your data will be securely deleted or anonymised using recognised procedures.
6. Cookies and Tracking Technology
The qrpay88 platform uses cookies and similar tracking technology to improve the user experience, maintain session security and analyse platform usage patterns.
Types of cookies used:
- Essential cookies: Required for core platform functions such as login, session management and account security
- Performance cookies: Collect information about how you use the platform to allow us to improve our services
- Functional cookies: Store your preferences such as display language and account settings for ease of use
You can control cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of some parts of the platform.
7. Data Security Measures
qrpay88 applies multiple layers of technical and organisational security to protect your personal information from unauthorised access, loss, destruction or alteration.
Security measures we practise include:
- Data encryption at rest and in transit using the latest SSL/TLS protocols
- Multi-level access controls for internal staff handling user data
- Regular independent security audits to identify and address vulnerabilities
- A comprehensive incident response plan to manage any data breach promptly
- Ongoing data protection training and awareness for all qrpay88 staff
🔐 While we take all reasonable measures, no data transmission system over the internet can be guaranteed to be fully secure. You are also responsible for keeping your account password confidential.
8. Cross-Border Data Transfers
Because qrpay88 operates under international licensing, your personal information may be processed or stored on servers located outside Malaysia. Such transfers are carried out in compliance with recognised international data protection standards.
We ensure that any country or organisation receiving your data provides a level of protection equal to or higher than what we offer. Appropriate data transfer agreements are in place to protect your rights in all circumstances.
9. Protection of Underage Users
The qrpay88 platform is exclusively for users aged 21 and above. We do not knowingly collect or process personal information of individuals below the specified age limit.
If we find that personal information of someone below the permitted age limit has been collected, we will take immediate steps to delete that information and close the relevant account. If you believe we may have inadvertently collected such information, please contact our support team immediately.
⚠️ This platform is for users aged 21 and above only. Registration by underage individuals is strictly prohibited and may result in immediate account closure.
Your Rights
Your Data Protection Rights
As a qrpay88 user, you hold important rights regarding your personal information, which we fully respect.
Right of Access
You have the right to request a copy of all personal information we hold about you at any time.
Right of Rectification
You may request that we correct any inaccurate or incomplete information about you.
Right of Erasure
In certain circumstances, you have the right to request that your personal information be deleted from our systems.
Right to Object
You have the right to object to the processing of your information for direct marketing purposes or in certain other circumstances.
Right to Restrict Processing
You may request that we restrict the processing of your information while we investigate a dispute or request you have raised.
Right to Data Portability
You have the right to receive your personal information in a machine-readable format and transfer it to another provider.
Right to Withdraw Consent
If data processing is based on your consent, you may withdraw that consent at any time without affecting any processing that has already taken place.
10. How to Contact Us About Privacy
If you wish to exercise any of the rights mentioned above, have questions about this policy, or wish to make a complaint regarding the handling of your personal data, please contact the qrpay88 data protection team.
We provide 24/7 support through the following channels:
- Live chat directly on the qrpay88 platform — immediate response around the clock
- Email at [email protected] — we aim to reply as soon as possible
Support is available in Malay and English. Please include your full name, registered account number and details of your request to help speed up the review process.
We will handle every request relating to your data protection rights with care. Processing time may vary depending on the complexity of the request and any identity verification requirements that apply.
11. Amendments to This Privacy Policy
qrpay88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or technology used.
Whenever there are significant changes to this policy, we will notify you via:
- In-platform notification upon login
- Notification email to your registered address
- A clear notice on this Privacy Policy page
Continued use of the qrpay88 platform after the effective date of any amendment is considered your acceptance of the updated terms. We encourage you to review this page periodically.
Join qrpay88
Play with Confidence at qrpay88
Your security and privacy are our priority. Register an account today and enjoy slots, live casino and sports betting with international-standard data protection.